Privacy Policy

Last updated: February 17, 2026

JLI Trading Limited ("JLI", "we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that you provide directly to us, including:

Contact Information: Name, email address, phone number, and company details when you contact us or request information about our services
Business Information: Information about your business needs, inventory, and commercial requirements when you engage with our services
Communication Data: Records of your correspondence with us through forms, email, or other channels
Technical Data: IP address, browser type, device information, and website usage data collected through cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

Provide and improve our returns processing and recommerce services
Respond to your inquiries and communicate with you about our services
Send you marketing communications about our services (with your consent)
Analyze website usage and improve user experience
Comply with legal obligations and protect our rights
Detect, prevent, and address technical issues or fraudulent activity

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve our website and your experience.

We use the following types of cookies:

Essential Cookies: Required for the website to function properly
Analytics Cookies: Help us understand how visitors use our website (e.g., Google Analytics)
Functional Cookies: Remember your preferences and settings

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Third-party vendors who help us operate our business (e.g., hosting, analytics, email services)
Business Partners: When necessary to fulfill our services to you
Legal Compliance: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, you have the following rights under GDPR:

Right to Access: Request a copy of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your data ("right to be forgotten")
Right to Restrict Processing: Request limitation of how we use your data
Right to Data Portability: Request transfer of your data to another service
Right to Object: Object to processing of your data for certain purposes
Right to Withdraw Consent: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

JLI Trading Limited
11-13 Thomas Court
London Road Industrial Estate
Pembroke Dock
Pembrokeshire
SA72 4RZ